Topics tagged custom-field

Topic	Replies	Views	Activity
Feature Request: Freshservice API support for updating catalog item field choices Ideas rest-api , freshservice , custom-field	0	25	August 24, 2026
Change event equivalent for custom fields (like ticket.groupChanged) App Platform freshdesk , product-events , freshworks-cli , custom-app , custom-field	0	30	August 18, 2026
REST API to retrieve custom fields for time entries in tickets Product rest-api , product-events , custom-field , freshworks-cli , app-lifecycle-events	1	60	May 20, 2026
Trying to pre-populate forms using query parameters Ideas freshdesk , product-events , custom-field , app-lifecycle-events , cti	0	59	April 21, 2026
Request for Event Support When Custom Ticket Fields Are Updated App Platform freshdesk , product-events , custom-field , cti , app-lifecycle-events	5	73	March 24, 2026
Need endpoint to return application custom fields Product rest-api , freshservice , custom-field , app-lifecycle-events	1	76	February 22, 2026
How to Add Color Coding to Custom Fields in Freshsales Product custom-field , custom-app , freshsales	0	39	November 10, 2025
Get custom fields on Software (applications) API request Product rest-api , custom-field , freshservice	1	365	October 28, 2025
Creating Tickets Using Custom Fields in Freshdesk API Customize x Workflows freshdesk , rest-api , custom-field	1	370	July 3, 2025
Problem Integrating ChatGPT Assistant (Multilingual + Custom Fields) App Platform freshworks-cli , integration , api-key , custom-app , custom-field	3	62	June 30, 2025
Workspace-Level Custom Field API Access Issue Customize x Workflows rest-api , freshservice , custom-field	2	114	May 20, 2025
Bad request on creating a service request Product freshservice , request-method , custom-field , rest-api	3	141	February 25, 2025
Changes to "updated_since" API property for Custom fields? Product rest-api , freshdesk , tickets-api , custom-field , portal-customization	3	114	February 21, 2025
Pull all tickets via the ticket api Product freshdesk , sql , custom-field , tickets-api , rest-api	2	331	February 10, 2025
Query Custom Form Fields using v2 API Product rest-api , custom-field , freshservice	0	109	January 31, 2025
Freshservice attachment customization App Platform freshservice , custom-field	0	62	January 14, 2025
Parameter cf_soort_ticket in "custom fields" doesn't accept spaces App Platform rest-api , custom-field	2	24	December 4, 2024
Custom Fields preventing Ticket creation in API Product rest-api , changes-api , custom-field , freshservice	2	484	October 1, 2024
Can custom fields in Freshservice be included in Reporting and Analytics? Product freshservice , custom-field	5	1016	July 3, 2024
Product event payload for Freshdesk onTicketCreate event missing account_id App Platform freshdesk , serverless , custom-field , product-events , custom-app	1	168	March 21, 2024
Get the Custom fields values of ticket fields from ticket properties updated event in Freshdesk Customize x Workflows freshdesk , custom-field , custom-app	1	137	May 24, 2024
REST-API - custom field id instead of name App Platform rest-api , custom-field , freshservice	3	374	March 4, 2024
Is client.request.invokeTemplate accessible inside iparams.js? App Platform custom-app , custom-field , request-method , freshworks-cli , freshsales	1	336	February 21, 2024
Interface API to set default value in new ticket page Product custom-app , freshdesk , custom-field , interface-method	1	183	February 19, 2024
Custom fields - floating point numbers Product freshdesk , custom-field	1	137	January 22, 2024
Custom Fields in Move a Ticket API App Platform rest-api , freshservice , custom-field	3	478	October 20, 2023
Modify Support Portal Customize x Workflows freshservice , custom-field	2	260	January 3, 2024
Sometimes getting 400 Error while trying to update ticket Product tickets-api , freshdesk , request-method , custom-field , api-key	2	459	December 12, 2023
Custom fields not showing correctly in Document Template Customize x Workflows freshservice , custom-field , app-listing	1	266	October 24, 2023
API call to retrieve all tickets using filter Product freshdesk , custom-field	5	916	September 19, 2023