Topics tagged smi

Topic	Replies	Views	Activity
Invalid feature or feature not enabled while Ticket creation in Freshdesk Custom App in admin App Platform freshdesk , tickets-api , request-method , smi , product-events	0	83	February 3, 2026
Upgrading custom app to V3.0 for FreshDesk Omni: Agent Status Dashboard not rendering App Platform freshdesk-omni , freshdesk , smi , placeholder , rest-api	1	52	July 24, 2026
Unable to make secure API calls in FDK v3 app App Platform product-events , smi , request-method , freshworks-cli , api-key	2	77	February 25, 2026
Custom button is not displaying in dev mode on Contact page App Platform freshsales-suite , freshworks_crm , interface-method , app-lifecycle-events , smi	0	78	August 27, 2025
FDK 10.0.1 + request-template file uploads are now in General Availability Announcements freshdesk , product-events , smi , placeholder , integration	3	233	April 20, 2026
Request to get the list of all agents App Platform events-method , freshdesk , smi , cti , request-method	4	58	January 20, 2026
Assistance Needed: Uploading Files via client.request.invokeTemplate Facing 415 Unsupported Media Type Error App Platform rest-api , freshdesk , request-method , product-events , smi	2	59	September 25, 2025
renderData inconsistency in Freshservice App Platform integration , request-method , smi , freshdesk	1	77	May 13, 2025
[Freshdesk App] client.request.invoke("createTicket") = 404: Function Not Registered Customize x Workflows custom-app , freshdesk , freshworks-cli , request-method , smi	0	95	June 5, 2025
Cannot use /api/v2/tickets to create ticket from freshdesk app App Platform custom-app , request-method , tickets-api , smi , api-key	4	175	February 27, 2025
How to use built-in crypto node module in server.js file of custom app? App Platform serverless , freshservice , custom-app , smi , npm-package	0	68	October 25, 2024
Coverage directory is not generating when executing fdk run App Platform freshteam , smi , integration , npm-package , freshworks-cli	2	78	October 7, 2024
How to send and display progress information from server side process in SMI application? App Platform freshservice , smi	1	94	September 19, 2024
Issue in performing SMI calls App Platform custom-app , freshservice , smi , request-method	13	419	May 27, 2024
Scheduled event not getting triggered in Custom App Product freshdesk , scheduled-events , serverless , smi , custom-app	3	166	May 7, 2024
Client.request.invoke returning: status: 504 timeout error App Platform freshdesk , crayons , smi , request-method , timeout	1	280	March 15, 2024
Async/await: Unexpected token client App Platform freshworks-cli , npm-package , data-method , timeout , smi	2	364	February 18, 2024
App does not publish custom app for freshsales suite crm App Platform custom-app , data-method , smi , api-key , placeholder	1	275	January 29, 2024
Getting timeout while implementation server method invocation App Platform request-method , custom-app , integration , smi , timeout	1	218	January 25, 2024
Seeing a huge spike in SMI timeouts. Request to increase it to 60s App Platform smi , freshdesk , timeout	5	487	September 25, 2023
Use custom certificate for https request with custom app (or serverless app) with fdk9 App Platform serverless , custom-app , freshsales , freshworks-cli , smi	2	518	September 18, 2023
Client.request.invoke App Platform freshdesk , smi , freshworks-cli , request-method	1	519	April 5, 2023
Facing issue with client.request.invoke() method App Platform instance-method , smi , app-lifecycle-events , events-method , product-events	3	496	February 27, 2023
Code coverage files are not generated when the app server is stopped App Platform freshteam , integration , coverage , smi , app-listing	10	1006	February 8, 2023
Display notification on freshdesk based on external event App Platform freshdesk , webhook , smi , interface-method , external-event	1	418	February 7, 2023
Freshdesk: Server Method Invocation (SMI) MessagePort Error App Platform serverless , custom-app , smi , freshworks-cli , app-listing	1	463	January 24, 2023
Freshworks Community Hours - A look back at our tech talks in 2022 Connect smi , crayons	0	526	December 29, 2022
Community Hours 25th August 2022: Server Method Invocation - A Serverless take on Remote Procedure Calls Connect smi	1	1495	August 21, 2022
Error: $db is not defined App Platform serverless , freshdesk , freshworks-cli , fdk , smi	8	1712	August 16, 2022
Error 403 when I try to call an API App Platform end-user-apps , smi , data-method , app-lifecycle-events , events-method	8	1684	July 21, 2022