Topics tagged freshdesk

Topic	Replies	Views	Activity
App to work with both Freshchat and Freshdesk Omni App Platform freshdesk	1	75	May 19, 2026
Incorrect Client Location Returned When Navigating Between Tickets App Platform freshdesk , product-events , freshworks-cli , react , crayons	0	11	August 16, 2026
Correct FDK version for packaging a platform 3.0 Freshdesk custom app App Platform freshdesk , freshworks-cli , custom-app , npm-package , app-lifecycle-events	0	12	August 16, 2026
Industry field for account shows up as 'string_cc3' in the changes list onCompanyUpdate payload App Platform freshdesk , serverless	1	525	May 3, 2021
Republish this app to reflect recent changes? App Platform custom-app , freshworks-cli , freshdesk , app-listing	13	337	March 6, 2024
Unable to view "Unique External ID" change in OnContactUpdate event App Platform serverless , freshdesk	6	1472	April 14, 2021
API endpoint for searching and deleting archived tickets? App Platform request-method , rest-api , freshdesk , app-lifecycle-events , cti	0	104	November 13, 2025
Fdk pack -s fails with "Error while generating digest file" (FDK 10.1.8, Node v24.11.0) App Platform freshdesk , app-listing , debugging , freshworks-cli , coverage	1	60	August 5, 2026
How do I get in contact with who is reviewing our marketplace submission App Platform app-submission , marketplace-app , freshdesk , rest-api , app-lifecycle-events	2	123	November 12, 2025
Init Success,But Show "No internet connection"_Freshdesk Adnroid SDK 2.2.0 App Platform freshdesk , product-events , integration , freshworks-cli , cti	1	42	August 5, 2026
Custom App Clipboard App Platform freshdesk , custom-app , iframe , cti , app-lifecycle-events	1	49	August 5, 2026
How to get data reversing in retrieve all records operations in entity storage? Product freshdesk , request-method , serverless	1	44	August 5, 2026
How to Filter from specific mailboxes Customize x Workflows freshdesk	0	26	August 3, 2026
Invalid feature or feature not enabled while Ticket creation in Freshdesk Custom App in admin App Platform freshdesk , tickets-api , request-method , smi , product-events	0	83	February 3, 2026
How to display text in new line in description field Product freshdesk	5	3265	July 29, 2026
Best approach for integrating external digital membership card systems with Freshdesk? Ideas rest-api , freshdesk , webhook , integration , authentication	0	38	July 29, 2026
Unsupported content type Error App Platform freshdesk , authentication , oauth , cti , integration	1	164	January 30, 2026
Client.interface.trigger stops working after navigating between tickets (no error) App Platform custom-app , react , interface-method , freshworks-cli , freshdesk	0	149	May 6, 2025
Upgrading custom app to V3.0 for FreshDesk Omni: Agent Status Dashboard not rendering App Platform freshdesk-omni , freshdesk , smi , placeholder , rest-api	1	52	July 24, 2026
⚠️ Important Update: Freshchat Classic Apps Must Be Updated for Freshdesk Omni Compatibility Announcements freshdesk-omni , migration , freshdesk , app-listing , product-events	5	130	July 22, 2026
Freshdesk "Sign Up" not working App Platform custom-app , freshdesk	1	122	April 22, 2026
Freshdesk Redirects App Platform freshdesk , product-events , rest-api , cti	0	53	July 20, 2026
Paid App option disabled/grayed out for Global App upload – "Paid apps are not supported..." Customize x Workflows freshdesk , product-events , paid-app , app-mgmt-portal , app-lifecycle-events	3	93	July 20, 2026
Unable to Update Screenshots in Freshworks Marketplace Listings App Platform app-listing , app-lifecycle-events , cti , product-events , freshdesk	3	102	January 22, 2026
Hide quoted text in UI (ticket + reply editor) but keep it in outgoing email App Platform freshdesk , product-events , cti , app-lifecycle-events	1	114	April 21, 2026
Custom app stuck in Publishing in progress App Platform freshdesk , custom-app , app-listing , product-events , freshworks-cli	3	81	April 21, 2026
Custom Apps New Versions Not Publishing OR Deleting & Stuck on "Publish in progress" App Platform freshdesk , custom-app , app-listing , app-lifecycle-events	19	260	July 17, 2026
403 Error (Forbidden) App Platform custom-app , freshworks-cli , freshdesk	0	189	July 23, 2025
React-starter-template not initializing client correctly App Platform freshdesk , product-events , data-method , self-service-widget , freshworks-cli	3	92	July 13, 2026
FW Crayons DataTable (fw-data-table) - Issue with getSelectedIds and getSelectedRows App Platform freshdesk , product-events , instance-method , app-lifecycle-events , cti	1	60	April 16, 2026