Topics tagged serverless

Topic	Replies	Views	Activity
Unable to view "Unique External ID" change in OnContactUpdate event App Platform serverless , freshdesk	6	1451	April 14, 2021
How to get data reversing in retrieve all records operations in entity storage? Product freshdesk , request-method , serverless	1	40	August 5, 2026
Is there a way to subscribe to timesheet delete events in Freshservice? App Platform product-events , freshservice , custom-app , serverless	1	79	April 21, 2026
Incomplete testing framework for serverless apps using Platform 3.0 App Platform coverage , serverless	0	119	April 28, 2025
Cancel Job Execution Using $job.updateStatusMessage() in Serverless App App Platform jobs , serverless , custom-app	1	46	April 16, 2026
Partial update of the App config - postConfigs App Platform freshdesk , integration , serverless , api-key , app-lifecycle-events	2	69	April 13, 2026
Unable to create scheduled event in Freshworks serverless custom app – “The app has not registered an onScheduledEvent” App Platform freshchat , serverless , scheduled-events , freshworks-cli , custom-app	14	137	June 10, 2026
Custom App Error: Image S3 URL to Base64 conversion fails in Serverless Event (Status 500) App Platform freshdesk , serverless , custom-app , app-listing , timeout	1	62	June 4, 2026
Routing Automation is not routed to the another Routing Automation App Platform serverless	6	757	June 30, 2021
Issue in configuring OAuth App Platform serverless , activities-api	8	1446	March 19, 2024
Assistance Needed with Reprogramming a Scheduled Event in Freshsales Suite App Platform freshworks-cli , custom-app , serverless , freshsales	0	62	March 7, 2025
Industry field for account shows up as 'string_cc3' in the changes list onCompanyUpdate payload App Platform freshdesk , serverless	1	503	May 3, 2021
Packing failed because the report.json file could not be verified. Re-run the test to try again Customize x Workflows custom-app , freshdesk , serverless , freshworks-cli	3	161	April 9, 2026
Cancel Approval requests for Change through API or Workflow Automator Product serverless , freshservice , integration , freshworks-cli	11	769	April 6, 2026
Problem with packing the app App Platform freshworks-cli , serverless , request-method , custom-app , debugging	5	129	April 9, 2025
Support Needed: Custom Module Triggers in FDK 3.0 & App Update Issue App Platform freshsales , serverless	1	29	March 31, 2026
Create new conversation in Freshsales via API App Platform custom-app , serverless , product-events , freshsales , freshworks-cli	1	34	March 30, 2026
Custom Module Create/Update Events in Freshworks Custom App v3.0 (Serverless) App Platform serverless , custom-app , webhook , freshsales-suite , app-lifecycle-events	2	48	March 2, 2026
Freshdesk onAppInstall,onScheduled events missing account_id from payload App Platform freshdesk , serverless , custom-app , rest-api , scheduled-events	1	28	February 25, 2026
Freshdesk onAppInstall,onScheduled events missing account_id from payload App Platform freshdesk , serverless , rest-api , scheduled-events , app-lifecycle-events	1	28	February 25, 2026
Freshdesk onAppInstall,onScheduled events missing account_id from payload App Platform freshdesk , serverless , custom-app , rest-api , scheduled-events	1	40	February 25, 2026
What are the limitations of onTicketCreate App Platform serverless , freshservice , backend-events	4	756	January 9, 2022
Product event not getting triggered in Freshservice App Platform freshservice , serverless , product-events	2	747	March 29, 2021
Cannot read properties of undefined (reading 'supported_products') App Platform serverless , product-events , app-setup-events , timeout , freshworks-cli	3	104	November 7, 2025
Error while substituting templates using Api key directly App Platform freshdesk , rest-api , serverless , custom-app , api-key	1	74	August 8, 2025
Why is documentation not inline with the actual API? App Platform freshdesk , rest-api , serverless , freshworks-cli	0	36	January 31, 2026
Object Storage - Invalid Router Type App Platform freshservice , serverless , instance-method , app-lifecycle-events , custom-app	1	57	December 17, 2025
Serverless App Product Event for response to Thread App Platform freshdesk , serverless , custom-app , product-events , freshworks-cli	0	38	May 24, 2025
onMessageCreate isn’t triggering for private thread messages in FreshChat App Platform serverless , freshchat , custom-app , product-events , app-lifecycle-events	6	98	November 17, 2025
Unable to successfully debug localhost app App Platform freshdesk , serverless , custom-app , debugging , iframe	2	69	November 11, 2025