App Platform

Topic	Replies	Views	Activity
App Installation Count Decreased App Platform freshworks-cli , marketplace-app , app-listing , cti , app-lifecycle-events	2	23	April 21, 2026
Unable to make secure API calls in FDK v3 app App Platform freshworks-cli , smi , api-key , request-method , product-events	3	32	May 24, 2026
Request timeout in production limited to 15 seconds — how to extend for custom apps? App Platform freshworks-cli , freshdesk , request-method , app-listing , product-events	4	29	March 3, 2026
Freshdesk onAppInstall,onScheduled events missing account_id from payload App Platform freshdesk , serverless , rest-api , scheduled-events , app-lifecycle-events	2	21	April 21, 2026
Freshdesk onAppInstall,onScheduled events missing account_id from payload App Platform freshdesk , custom-app , serverless , rest-api , scheduled-events	2	18	April 21, 2026
Assistance Required for Freshservice App Migration v2.3 → v3.0 App Platform freshworks-cli , freshservice , timeout , cti	3	34	February 22, 2026
Urgent: Freshservice migration to 3.0 version throwing error App Platform freshworks-cli , freshservice , timeout , cti , app-lifecycle-events	3	34	February 22, 2026
Freshdesk onAppInstall,onScheduled events missing account_id from payload App Platform freshdesk , custom-app , serverless , rest-api , scheduled-events	2	31	April 21, 2026
Is the Api's version going to change? App Platform freshworks-cli , rest-api , product-events	2	35	May 6, 2026
Custom Module Create/Update Events in Freshworks Custom App v3.0 (Serverless) App Platform custom-app , serverless , webhook , freshsales-suite , app-lifecycle-events	3	41	May 31, 2026
Invoketemplate is not a function and Invalid feature or feature not available or enables error App Platform custom-app , cti	4	64	June 8, 2026
Invalid feature or feature not enabled while Ticket creation in Freshdesk Custom App in admin App Platform freshdesk , smi , request-method , product-events , tickets-api	1	23	May 3, 2026
Why is documentation not inline with the actual API? App Platform freshworks-cli , freshdesk , serverless , rest-api	1	33	May 1, 2026
External link opened from Freshservice Custom App (Ticket Sidebar) is blocked in browser App Platform freshservice , custom-app , cti , product-events , app-lifecycle-events	1	16	April 27, 2026
invokeTemplate failing with 502/Connection Failed after SSL renewal: Is "Sectigo Root R46" supported? App Platform freshdesk , authentication , request-method , cti , app-lifecycle-events	1	43	April 23, 2026
Request to get the list of all agents App Platform freshdesk , events-method , smi , request-method , cti	5	46	April 20, 2026
Custom App App Platform freshworks-cli , freshdesk , external-app , api-key , product-events	1	29	April 13, 2026
Unsupported content type Error App Platform freshdesk , oauth , authentication , integration , cti	2	55	April 29, 2026
App still under review App Platform app-listing , app-reviews , product-events , app-lifecycle-events	3	36	April 12, 2026
Unable to Update Screenshots in Freshworks Marketplace Listings App Platform freshdesk , app-listing , cti , product-events , app-lifecycle-events	4	35	April 21, 2026
Downloading Attachments from MS Graph API App Platform freshdesk , custom-app	1	40	April 5, 2026
Unable to create app App Platform freshworks-cli , freshservice , crayons , app-lifecycle-events	1	20	March 30, 2026
onCustomModuleCreate and onCustomModuleUpdate Events Missing in Product Events v3.0 App Platform cti , freshsales-suite	7	106	April 21, 2026
Casdoor Authentication App Platform freshsales , rest-api , authentication , integration , cti	1	20	March 24, 2026
Request to external service with response content-type "text/csv" App Platform freshdesk , custom-app , request-method , product-events , app-lifecycle-events	2	30	June 14, 2026
APIs error on Create and Update any entity on trial account App Platform rest-api	4	32	March 11, 2026
Object Storage - Invalid Router Type App Platform freshservice , custom-app , serverless , instance-method , app-lifecycle-events	2	51	March 17, 2026
Passing Dynamic Template Variables to request.json for API Key Selection App Platform freshdesk , api-key , request-method , cti , request-template	6	63	March 15, 2026
Fetching currentHost is failing since 4 Dec App Platform fdk	8	73	December 10, 2025
API Not Working Despite Successful OAuth Verification – Need Assistance App Platform freshsales , oauth , rest-api , authentication , cti	8	84	June 1, 2026