Topics tagged smi

Topic	Replies	Views	Activity
Unable to make secure API calls in FDK v3 app App Platform freshworks-cli , smi , api-key , request-method , product-events	2	9	February 25, 2026
Custom button is not displaying in dev mode on Contact page App Platform smi , interface-method , freshsales-suite , app-lifecycle-events , freshworks_crm	2	34	February 22, 2026
Invalid feature or feature not enabled while Ticket creation in Freshdesk Custom App in admin App Platform freshdesk , smi , request-method , product-events , tickets-api	0	10	February 3, 2026
Request to get the list of all agents App Platform freshdesk , events-method , smi , request-method , cti	4	32	January 20, 2026
Assistance Needed: Uploading Files via client.request.invokeTemplate Facing 415 Unsupported Media Type Error App Platform freshdesk , smi , rest-api , request-method , product-events	3	41	December 24, 2025
renderData inconsistency in Freshservice App Platform freshdesk , smi , request-method , integration	3	50	November 9, 2025
[Freshdesk App] client.request.invoke("createTicket") = 404: Function Not Registered Customize x Workflows freshworks-cli , freshdesk , custom-app , smi , request-method	0	80	June 5, 2025
Cannot use /api/v2/tickets to create ticket from freshdesk app App Platform custom-app , smi , api-key , request-method , tickets-api	5	145	February 27, 2025
How to use built-in crypto node module in server.js file of custom app? App Platform freshservice , npm-package , custom-app , serverless , smi	1	52	January 23, 2025
Coverage directory is not generating when executing fdk run App Platform freshworks-cli , freshteam , npm-package , smi , integration	3	55	October 13, 2024
How to send and display progress information from server side process in SMI application? App Platform freshservice , smi	2	81	December 18, 2024
Issue in performing SMI calls App Platform freshservice , custom-app , smi , request-method	14	396	August 25, 2024
Scheduled event not getting triggered in Custom App Product freshdesk , custom-app , serverless , smi , scheduled-events	4	154	May 7, 2024
Client.request.invoke returning: status: 504 timeout error App Platform freshdesk , crayons , smi , request-method , timeout	2	268	June 13, 2024
Async/await: Unexpected token client App Platform freshworks-cli , npm-package , smi , data-method , timeout	3	336	February 18, 2024
App does not publish custom app for freshsales suite crm App Platform placeholder , custom-app , smi , api-key , data-method	3	252	April 28, 2024
Getting timeout while implementation server method invocation App Platform custom-app , smi , request-method , timeout , integration	2	210	April 24, 2024
Seeing a huge spike in SMI timeouts. Request to increase it to 60s App Platform freshdesk , smi , timeout	6	466	December 24, 2023
Use custom certificate for https request with custom app (or serverless app) with fdk9 App Platform freshworks-cli , freshsales , custom-app , serverless , smi	3	483	December 17, 2023
Client.request.invoke App Platform freshworks-cli , freshdesk , smi , request-method	3	506	October 2, 2023
Facing issue with client.request.invoke() method App Platform events-method , smi , instance-method , product-events , app-lifecycle-events	4	476	May 28, 2023
Code coverage files are not generated when the app server is stopped App Platform freshteam , coverage , smi , app-listing , integration	12	991	May 9, 2023
Display notification on freshdesk based on external event App Platform freshdesk , smi , webhook , interface-method , external-event	2	411	February 7, 2023
Freshdesk: Server Method Invocation (SMI) MessagePort Error App Platform freshworks-cli , custom-app , serverless , smi , app-listing	2	446	January 24, 2023
Freshworks Community Hours - A look back at our tech talks in 2022 Connect crayons , smi	3	512	January 11, 2023
Community Hours 25th August 2022: Server Method Invocation - A Serverless take on Remote Procedure Calls Connect smi	5	1488	August 26, 2022
Error: $db is not defined App Platform freshworks-cli , freshdesk , serverless , smi , fdk	9	1692	November 1, 2022
Error 403 when I try to call an API App Platform events-method , smi , data-method , app-lifecycle-events , end-user-apps	10	1664	November 10, 2022
Input Event in End User App App Platform events-method , smi , data-method , app-lifecycle-events , end-user-apps	3	362	July 19, 2022
How to call function from server.js into app.js? App Platform freshworks-cli , smi , rest-api , request-method	4	1055	June 29, 2022