Topics tagged events-method

Topic	Replies	Views	Activity
change.submitNote Event Always Returns Undefined in Freshservice (Platform v3.0) App Platform changes-api , freshservice , events-method , app-lifecycle-events , product-events	1	10	March 19, 2025
Problem when using Forward Click event with Threads enabled App Platform custom-app , events-method , data-method , app-lifecycle-events , interface-method	5	32	February 23, 2025
Opens modal even though I am not triggering showModal App Platform react , placeholder , instance-method , events-method , freshworks-cli	2	18	February 6, 2025
Custom app fails to load intermittently App Platform custom-app , freshdesk , rest-api , events-method , app-lifecycle-events	5	264	January 1, 2025
Manipulate text before sending an email App Platform events-method , freshdesk , interface-method , custom-app	1	24	December 31, 2024
Getting Error on Phone Number Click on Freshdesk UI App Platform data-method , events-method , integration , request-method , interface-method	1	45	March 17, 2025
App.initialized() not resolving under certain circumstances App Platform events-method , react , app-lifecycle-events , freshdesk , app-listing	5	81	January 20, 2025
Integrate chosen value from "Send and set as ..." dropdown in ticket.sendReply event Ideas events-method , freshdesk , integration	0	92	May 17, 2024
Interception of "Send and set as ..." event only on specific status not working App Platform events-method , freshdesk , custom-app	5	126	August 15, 2024
Unable to set text in Freshworks CSS conversation editor using Interface setValue App Platform custom-app , events-method , app-lifecycle-events , freshdesk , interface-method	1	127	August 1, 2024
Issue with intercept event in conversation_user_info frontend placeholder App Platform events-method , freshchat , placeholder , global-apps	2	124	July 16, 2024
Click2Dial not working in Freshdesk app App Platform freshdesk , custom-app , events-method , cti , app-lifecycle-events	4	154	July 11, 2024
"app" not defined error in custom app App Platform custom-app , freshdesk , events-method , data-method , npm-package	9	243	June 5, 2024
FreshDesk App initialisation issue App Platform custom-app , events-method , freshworks-cli , app-lifecycle-events , freshservice	4	251	June 4, 2024
Is there a way to interact with DOM objects using an fdk custom app? App Platform freshdesk , events-method , interface-method	2	185	March 4, 2024
Avoid to update ticket Product freshservice , request-method , custom-app , events-method , app-lifecycle-events	5	217	February 21, 2024
The Events method in Freshdesk isn't working Customize x Workflows events-method , freshdesk , custom-app , app-lifecycle-events	12	273	February 1, 2024
Events method "ticket.propertiesLoaded" does not work App Platform events-method , freshservice , debugging , product-events , app-lifecycle-events	3	208	January 30, 2024
Front-end app issue with conversation App Platform freshdesk , events-method , rest-api	2	156	April 21, 2024
Custom App support Caching Issue App Platform freshdesk , custom-app , oauth , events-method , app-lifecycle-events	2	199	April 21, 2024
"ticket.groupChanged" event is not getting triggered Product custom-app , freshdesk , events-method , freshworks-cli	1	234	December 6, 2023
'client' declared and assigned in different scopes. Possible asynchronous race condition App Platform freshworks-cli , events-method , app-lifecycle-events	2	502	October 29, 2023
Problem with code testing App Platform freshdesk , data-method , coverage , events-method , app-lifecycle-events	2	356	September 18, 2023
Unable to load full page app Customize x Workflows react , app-lifecycle-events , events-method	1	283	August 31, 2023
Get the value in real time ifrom custom field App Platform custom-app , freshdesk , events-method , app-lifecycle-events , timeout	1	270	November 21, 2023
Need Help with My First App App Platform custom-app , app-lifecycle-events , events-method , data-method , freshworks-cli	5	624	October 23, 2023
"app is not defined" Error in Sidebar App App Platform custom-app , freshdesk , app-lifecycle-events , events-method	6	997	October 19, 2023
Accessing HTML Element in new ticket background app App Platform freshdesk , events-method , iframe , key-value-storage , request-method	4	651	October 15, 2023
Getting ESOCKETTIMEDOUT on request method App Platform custom-app , freshdesk , data-method , app-lifecycle-events , events-method	6	539	July 17, 2023
Getting 400 Error saying “Error While Substituting the templates” while trying to get conversation details from tickets App Platform rest-api , freshdesk , data-method , app-lifecycle-events , events-method	4	345	October 2, 2023