Topics tagged events-method

Topic	Replies	Views	Activity
Request to get the list of all agents App Platform freshdesk , events-method , smi , request-method , cti	4	27	January 20, 2026
Developer Submission cancelled Custom APP App Platform events-method , interface-method , instance-method , app-listing , app-lifecycle-events	2	50	December 9, 2025
All client.request.invoke calls fail with "Invalid feature or feature not enabled" App Platform freshservice , events-method , authentication , data-method , react	6	117	July 1, 2025
Custom app fails to load intermittently App Platform freshdesk , custom-app , events-method , rest-api , app-lifecycle-events	8	295	September 27, 2025
Intercept Event Not Working as Expected on Send Button Actions in Freshdesk Customize x Workflows freshdesk , events-method , interface-method , integration	0	18	June 17, 2025
Problem when using Forward Click event with Threads enabled App Platform custom-app , events-method , interface-method , data-method , app-lifecycle-events	7	64	August 6, 2025
Opens modal even though I am not triggering showModal App Platform freshworks-cli , placeholder , events-method , instance-method , react	5	51	July 27, 2025
Catch and display user input ( dialed number ) in frontend Product freshworks-cli , custom-app , events-method , request-method , data-method	0	52	April 24, 2025
Issue with Freshdesk Custom App - app.initialized is not a function on Safari App Platform freshworks-cli , freshdesk , crayons , custom-app , events-method	2	51	July 21, 2025
Manipulate text before sending an email App Platform freshdesk , custom-app , events-method , interface-method	3	47	June 28, 2025
change.submitNote Event Always Returns Undefined in Freshservice (Platform v3.0) App Platform freshservice , events-method , product-events , app-lifecycle-events , changes-api	2	38	June 17, 2025
Getting Error on Phone Number Click on Freshdesk UI App Platform events-method , request-method , interface-method , data-method , integration	1	57	March 17, 2025
App.initialized() not resolving under certain circumstances App Platform freshdesk , events-method , app-listing , react , app-lifecycle-events	5	131	January 20, 2025
Integrate chosen value from "Send and set as ..." dropdown in ticket.sendReply event Ideas freshdesk , events-method , integration	1	100	May 17, 2025
Interception of "Send and set as ..." event only on specific status not working App Platform freshdesk , custom-app , events-method	5	148	August 15, 2024
Unable to set text in Freshworks CSS conversation editor using Interface setValue App Platform freshdesk , custom-app , events-method , interface-method , app-lifecycle-events	1	148	August 1, 2024
Issue with intercept event in conversation_user_info frontend placeholder App Platform freshchat , placeholder , events-method , global-apps	2	140	July 16, 2024
Click2Dial not working in Freshdesk app App Platform freshdesk , custom-app , events-method , cti , app-lifecycle-events	4	172	July 11, 2024
"app" not defined error in custom app App Platform freshdesk , npm-package , custom-app , events-method , data-method	9	291	June 5, 2024
FreshDesk App initialisation issue App Platform freshworks-cli , freshservice , custom-app , events-method , app-lifecycle-events	4	291	June 4, 2024
Is there a way to interact with DOM objects using an fdk custom app? App Platform freshdesk , events-method , interface-method	2	206	March 4, 2024
Avoid to update ticket Product freshservice , custom-app , events-method , request-method , app-lifecycle-events	5	251	February 21, 2024
The Events method in Freshdesk isn't working Customize x Workflows freshdesk , custom-app , events-method , app-lifecycle-events	12	303	February 1, 2024
Events method "ticket.propertiesLoaded" does not work App Platform freshservice , events-method , debugging , product-events , app-lifecycle-events	3	221	January 30, 2024
Front-end app issue with conversation App Platform freshdesk , events-method , rest-api	2	165	April 21, 2024
Custom App support Caching Issue App Platform freshdesk , custom-app , oauth , events-method , app-lifecycle-events	2	212	April 21, 2024
"ticket.groupChanged" event is not getting triggered Product freshworks-cli , freshdesk , custom-app , events-method	1	237	December 6, 2023
'client' declared and assigned in different scopes. Possible asynchronous race condition App Platform freshworks-cli , events-method , app-lifecycle-events	2	537	October 29, 2023
Problem with code testing App Platform freshdesk , coverage , events-method , data-method , app-lifecycle-events	2	374	September 18, 2023
Unable to load full page app Customize x Workflows events-method , react , app-lifecycle-events	1	290	August 31, 2023