Topics tagged cti

Topic	Replies	Views	Activity
API Not Working Despite Successful OAuth Verification – Need Assistance App Platform freshsales , oauth , rest-api , authentication , cti	7	58	March 4, 2026
Invoketemplate is not a function and Invalid feature or feature not available or enables error App Platform custom-app , cti	2	27	March 2, 2026
App Installation Count Decreased App Platform freshworks-cli , marketplace-app , app-listing , cti , app-lifecycle-events	0	6	February 26, 2026
onCustomModuleCreate and onCustomModuleUpdate Events Missing in Product Events v3.0 App Platform cti , freshsales-suite	5	74	February 24, 2026
Bypassing Required Ticket Fields When Using Outbound Email API Product freshdesk , rest-api , cti , app-lifecycle-events	4	11	February 23, 2026
Urgent: Freshservice migration to 3.0 version throwing error App Platform freshworks-cli , freshservice , timeout , cti , app-lifecycle-events	3	12	February 22, 2026
Assistance Required for Freshservice App Migration v2.3 → v3.0 App Platform freshworks-cli , freshservice , timeout , cti	3	10	February 22, 2026
Get Service Catalog Fields in Automation Customize x Workflows cti , app-lifecycle-events	0	7	February 17, 2026
Implementing App Install and Update Events App Platform freshworks-cli , custom-app , cti , app-lifecycle-events	4	45	February 15, 2026
API endpoint for searching and deleting archived tickets? App Platform freshdesk , rest-api , request-method , cti , app-lifecycle-events	1	28	February 11, 2026
Unsupported content type Error App Platform freshdesk , oauth , authentication , integration , cti	1	36	January 30, 2026
Customization of the text displayed in 'Required Fields Validator' Ideas freshdesk , marketplace-app , cti , app-lifecycle-events	1	11	January 30, 2026
External link opened from Freshservice Custom App (Ticket Sidebar) is blocked in browser App Platform freshservice , custom-app , cti , product-events , app-lifecycle-events	0	7	January 27, 2026
invokeTemplate failing with 502/Connection Failed after SSL renewal: Is "Sectigo Root R46" supported? App Platform freshdesk , authentication , request-method , cti , app-lifecycle-events	0	19	January 23, 2026
Unable to Update Screenshots in Freshworks Marketplace Listings App Platform freshdesk , app-listing , cti , product-events , app-lifecycle-events	3	18	January 22, 2026
Request to get the list of all agents App Platform freshdesk , events-method , smi , request-method , cti	4	30	January 20, 2026
Passing ticket_id to UpdateTicket in custom app App Platform freshworks-cli , freshdesk , custom-app , cti	5	120	January 15, 2026
Casdoor Authentication App Platform freshsales , rest-api , authentication , integration , cti	0	12	December 24, 2025
Freshchat User API's "last_contacted" date is incorrect App Platform freshchat , rest-api , cti , app-lifecycle-events	1	23	December 23, 2025
Not able to remove double scrollbar in modal in Freshdesk App Platform freshdesk , custom-app , cti , app-lifecycle-events , iframe	3	37	December 16, 2025
Passing Dynamic Template Variables to request.json for API Key Selection App Platform freshdesk , api-key , request-method , cti , request-template	5	54	December 15, 2025
onUserUpdate Event Firing Multiple Times Per Update App Platform freshservice , crayons , custom-app , cti , app-lifecycle-events	1	30	December 14, 2025
setOptions issue in contact and company placeholders Product freshdesk , placeholder , interface-method , cti , product-events	4	45	December 9, 2025
How to unpublish an app? App Platform freshdesk , custom-app , app-listing , cti , app-lifecycle-events	4	34	February 15, 2026
event.helper.getData() returns undefined for conversation.onPrivateNoteClick in Freshchat SDK App Platform freshchat , custom-app , cti , product-events	6	64	February 15, 2026
Attachments problem: Is it possible to block heic file to upload via form App Platform freshworks-cli , freshdesk , custom-app , cti , product-events	1	13	February 11, 2026
OAuth Access to /api/v2/agents/me in Freshservice — Still Blocked? App Platform freshservice , oauth , rest-api , cti	2	49	November 11, 2025
Request to host custom App publicly in marketplace App Platform freshworks-cli , custom-app , cti	2	20	February 8, 2026
Basic App - outputting contact details App Platform freshworks-cli , freshsales , data-method , cti , app-lifecycle-events	2	30	November 6, 2025
Testing framework (fdk-test) returns 502 errors with FDK9.7 App Platform freshworks-cli , freshdesk , coverage , cti , app-lifecycle-events	1	23	January 31, 2026