Topics tagged cti

Topic	Replies	Views	Activity
invokeTemplate failing with 502/Connection Failed after SSL renewal: Is "Sectigo Root R46" supported? App Platform freshdesk , authentication , request-method , cti , app-lifecycle-events	0	3	January 23, 2026
Unable to Update Screenshots in Freshworks Marketplace Listings App Platform freshdesk , app-listing , cti , product-events , app-lifecycle-events	3	16	January 22, 2026
Request to get the list of all agents App Platform freshdesk , events-method , smi , request-method , cti	4	24	January 20, 2026
Passing ticket_id to UpdateTicket in custom app App Platform freshworks-cli , freshdesk , custom-app , cti	5	114	January 15, 2026
Unsupported content type Error App Platform freshdesk , oauth , authentication , integration , cti	0	15	January 12, 2026
onCustomModuleCreate and onCustomModuleUpdate Events Missing in Product Events v3.0 App Platform cti , freshsales-suite	3	33	January 8, 2026
Casdoor Authentication App Platform freshsales , rest-api , authentication , integration , cti	0	11	December 24, 2025
Freshchat User API's "last_contacted" date is incorrect App Platform freshchat , rest-api , cti , app-lifecycle-events	1	21	December 23, 2025
Not able to remove double scrollbar in modal in Freshdesk App Platform freshdesk , custom-app , cti , app-lifecycle-events , iframe	3	32	December 16, 2025
Passing Dynamic Template Variables to request.json for API Key Selection App Platform freshdesk , api-key , request-method , cti , request-template	5	50	December 15, 2025
onUserUpdate Event Firing Multiple Times Per Update App Platform freshservice , crayons , custom-app , cti , app-lifecycle-events	1	29	December 14, 2025
setOptions issue in contact and company placeholders Product freshdesk , placeholder , interface-method , cti , product-events	4	43	December 9, 2025
API Not Working Despite Successful OAuth Verification – Need Assistance App Platform freshsales , oauth , rest-api , authentication , cti	6	52	December 4, 2025
Implementing App Install and Update Events App Platform freshworks-cli , custom-app , cti , app-lifecycle-events	3	35	November 18, 2025
How to unpublish an app? App Platform freshdesk , custom-app , app-listing , cti , app-lifecycle-events	3	29	November 17, 2025
event.helper.getData() returns undefined for conversation.onPrivateNoteClick in Freshchat SDK App Platform freshchat , custom-app , cti , product-events	5	60	November 17, 2025
API endpoint for searching and deleting archived tickets? App Platform freshdesk , rest-api , request-method , cti , app-lifecycle-events	0	12	November 13, 2025
Attachments problem: Is it possible to block heic file to upload via form App Platform freshworks-cli , freshdesk , custom-app , cti , product-events	0	12	November 13, 2025
OAuth Access to /api/v2/agents/me in Freshservice — Still Blocked? App Platform freshservice , oauth , rest-api , cti	2	36	November 11, 2025
Request to host custom App publicly in marketplace App Platform freshworks-cli , custom-app , cti	1	19	November 10, 2025
Basic App - outputting contact details App Platform freshworks-cli , freshsales , data-method , cti , app-lifecycle-events	2	26	November 6, 2025
Testing framework (fdk-test) returns 502 errors with FDK9.7 App Platform freshworks-cli , freshdesk , coverage , cti , app-lifecycle-events	0	23	November 2, 2025
Modify sent message event Customize x Workflows freshchat , webhook , cti , product-events	0	16	October 1, 2025
HTTP 400 on external api request from Serverless Custom App Customize x Workflows freshchat , debugging , cti , product-events , app-lifecycle-events	1	36	September 29, 2025
ReferenceError: app is not defined when initializing Freshdesk Frontend app App Platform freshdesk , rest-api , cti , product-events , app-lifecycle-events	4	44	December 25, 2025
Workflow automation - execution test Ideas freshservice , cti , workflow-actions	0	24	September 25, 2025
Custom app not showing In Development even after one week App Platform freshservice , custom-app , cti , app-lifecycle-events	16	93	December 24, 2025
Extracting Freshworks Data - particularly Ticket Automation Schedules Customize x Workflows cti , scheduled-events , app-lifecycle-events	0	13	September 23, 2025
Freshdesk updated app was rejected without the notification (email) and any specific details Product freshworks-cli , freshdesk , cti , product-events , app-lifecycle-events	0	17	September 22, 2025
Custom Apps not rendering in New Ticket Page (App Id: 360930) App Platform freshworks-cli , freshdesk , cti , product-events , app-mgmt-portal	1	14	December 13, 2025