Topics tagged events-method

Topic	Replies	Views	Activity
Developer Submission cancelled Custom APP App Platform events-method , instance-method , interface-method , app-listing , app-lifecycle-events	2	47	December 9, 2025
All client.request.invoke calls fail with "Invalid feature or feature not enabled" App Platform events-method , data-method , react , authentication , freshservice	6	112	July 1, 2025
Custom app fails to load intermittently App Platform custom-app , freshdesk , rest-api , events-method , app-lifecycle-events	8	292	September 27, 2025
Intercept Event Not Working as Expected on Send Button Actions in Freshdesk Customize x Workflows events-method , integration , freshdesk , interface-method	0	15	June 17, 2025
Problem when using Forward Click event with Threads enabled App Platform custom-app , events-method , data-method , app-lifecycle-events , interface-method	7	61	August 6, 2025
Opens modal even though I am not triggering showModal App Platform react , placeholder , instance-method , events-method , freshworks-cli	5	48	July 27, 2025
Catch and display user input ( dialed number ) in frontend Product custom-app , events-method , data-method , freshworks-cli , request-method	0	52	April 24, 2025
Issue with Freshdesk Custom App - app.initialized is not a function on Safari App Platform custom-app , freshdesk , events-method , crayons , freshworks-cli	2	48	July 21, 2025
Manipulate text before sending an email App Platform events-method , freshdesk , interface-method , custom-app	3	45	June 28, 2025
change.submitNote Event Always Returns Undefined in Freshservice (Platform v3.0) App Platform changes-api , freshservice , events-method , app-lifecycle-events , product-events	2	37	June 17, 2025
Getting Error on Phone Number Click on Freshdesk UI App Platform data-method , events-method , integration , request-method , interface-method	1	57	March 17, 2025
App.initialized() not resolving under certain circumstances App Platform events-method , react , app-lifecycle-events , freshdesk , app-listing	5	124	January 20, 2025
Integrate chosen value from "Send and set as ..." dropdown in ticket.sendReply event Ideas events-method , freshdesk , integration	1	99	May 17, 2025
Interception of "Send and set as ..." event only on specific status not working App Platform events-method , freshdesk , custom-app	5	147	August 15, 2024
Unable to set text in Freshworks CSS conversation editor using Interface setValue App Platform custom-app , events-method , app-lifecycle-events , freshdesk , interface-method	1	146	August 1, 2024
Issue with intercept event in conversation_user_info frontend placeholder App Platform events-method , freshchat , placeholder , global-apps	2	137	July 16, 2024
Click2Dial not working in Freshdesk app App Platform freshdesk , custom-app , events-method , cti , app-lifecycle-events	4	172	July 11, 2024
"app" not defined error in custom app App Platform custom-app , freshdesk , events-method , data-method , npm-package	9	286	June 5, 2024
FreshDesk App initialisation issue App Platform custom-app , events-method , freshworks-cli , app-lifecycle-events , freshservice	4	288	June 4, 2024
Is there a way to interact with DOM objects using an fdk custom app? App Platform freshdesk , events-method , interface-method	2	206	March 4, 2024
Avoid to update ticket Product freshservice , request-method , custom-app , events-method , app-lifecycle-events	5	247	February 21, 2024
The Events method in Freshdesk isn't working Customize x Workflows events-method , freshdesk , custom-app , app-lifecycle-events	12	299	February 1, 2024
Events method "ticket.propertiesLoaded" does not work App Platform events-method , freshservice , debugging , product-events , app-lifecycle-events	3	221	January 30, 2024
Front-end app issue with conversation App Platform freshdesk , events-method , rest-api	2	163	April 21, 2024
Custom App support Caching Issue App Platform freshdesk , custom-app , oauth , events-method , app-lifecycle-events	2	210	April 21, 2024
"ticket.groupChanged" event is not getting triggered Product custom-app , freshdesk , events-method , freshworks-cli	1	237	December 6, 2023
'client' declared and assigned in different scopes. Possible asynchronous race condition App Platform freshworks-cli , events-method , app-lifecycle-events	2	534	October 29, 2023
Problem with code testing App Platform freshdesk , data-method , coverage , events-method , app-lifecycle-events	2	371	September 18, 2023
Unable to load full page app Customize x Workflows react , app-lifecycle-events , events-method	1	290	August 31, 2023
Get the value in real time ifrom custom field App Platform custom-app , freshdesk , events-method , app-lifecycle-events , timeout	1	275	November 21, 2023