Product

Topic	Replies	Views	Activity
Genesys and Freshworks Integration Product freshservice , integration	3	1485	June 27, 2020
Querying for FreshChat Transcripts Product freshchat	2	957	September 15, 2020
Freshsales lookup, or filtered_search do not work on phone numbers, all contacts are returned Product freshsales , contacts-api	3	1467	August 27, 2021
API Key Captcha is almost unusable Product freshdesk , api-key	5	372	January 14, 2024
How to get tickets from past month? Product freshdesk , rest-api	5	2091	October 3, 2022
Missing entries in List all service Items get request [API Call] Product freshservice , rest-api	2	935	December 23, 2020
Creating an unassigned ticket via API Product rest-api , freshdesk	2	1648	August 26, 2021
Is it possible to create pre-configured workflows for Freshservice? Customize x Workflows freshservice	5	1147	August 28, 2020
How can I get the requester details filter ticket results Product rest-api , freshservice , activities-api	5	2022	June 14, 2022
API response 404 Product freshservice	4	2212	January 16, 2022
Freshdesk API flow for the continuous conversations from user via replying to a user ticket Product backend-events , freshdesk	5	2016	September 23, 2020
Customise homepage - FreshService portal Customize x Workflows freshservice , portal-customization	3	2468	January 5, 2022
An API Call for all Users in Freshchat Product rest-api , freshchat	2	894	July 2, 2021
Advanced filter options for the Freshservice Tickets API Product rest-api , freshservice , interface-method	4	2145	November 10, 2022
How can we update requested_items in Service Request via API call Product freshservice , rest-api	4	1204	August 17, 2021
I've issue when create ticket from api Product	4	1198	September 28, 2021
Failing to enter the error block when freshdesk ticket API is called Product serverless , request-method	2	478	July 5, 2021
Smart Plug Formatting user properties Product freshchat	6	554	June 16, 2022
Freshdesk Delete contact with trigger webhook Product freshdesk , webhook , placeholder , contacts-api	5	1059	May 18, 2022
FD API get requests failing since today (403 error) from Google Apps Script Product rest-api	6	1733	September 1, 2021
Error when passing custom field in freshdesk api request body Product freshdesk	3	1282	July 17, 2020
Filter the contact based on more than one phone number Product freshdesk , contacts-api	1	993	August 31, 2020
"From_email" address missing using freshdesk api https://domain.freshdesk.com/api/v2/tickets/ticket_id Product freshdesk , request-method	2	808	July 17, 2020
Freshdesk ticket API with order by a custom field Product tickets-api , freshdesk , external-app , rest-api	4	1979	June 10, 2022
How to create custom events, that appears in contact activity timeline Product freshsales-suite , activities-api , contacts-api	3	2201	November 26, 2021
Any way to to change the Freshdesk Tickets Filter query order, like ascending or descending Product freshdesk	7	1528	July 13, 2020
How to get all the conversations between the agent and user in Freshchat? V2/conversations/{conversation_id} does not get me all the conversations Product freshchat , rest-api	2	2481	September 21, 2021
How to create ticket on Freshdesk with additional emails? Product freshdesk , rest-api	6	911	October 5, 2021
No conversation available for the given conversationId Product api-key , freshchat	6	1608	January 13, 2021
Create ticket api Product rest-api	1	931	February 17, 2021
Use API to toggle agent availability Product freshdesk	5	535	March 26, 2025
Need past conversation happening on freshworks partners in freshchat Product freshchat	3	652	July 3, 2020
Is there default limitation or pagination in lookup search Product freshsales	2	752	October 11, 2021
How to access articles tags in Freshdesk customer portal Customize x Workflows freshdesk	3	651	February 15, 2021
Conversation APIs Product freshchat	6	1551	September 30, 2021
Error configuring SSO for contacts Customize x Workflows oauth , sso	6	1550	December 28, 2021
FreskDesk API -> Filter Tickets API -> Filter by company_id Product rest-api , freshdesk	5	1660	September 15, 2021
Getting a Permissions Error when Importing Notes/Replies for any agents Product freshdesk , rest-api	3	1139	March 7, 2022
How to find an account with a name includes special characters via API Product freshsales	1	896	July 1, 2020
Service Catalog sub-categories Customize x Workflows freshservice , product-events	1	503	October 22, 2024
How to create ticket with attachment? Product freshservice	5	1632	June 23, 2022
Freshdesk API2 ticket_type error on CURL PUSH Product rest-api , freshdesk	8	1328	May 16, 2023
Functionality Conflicts in Freshservice API and Native UI Product freshservice	3	1105	June 8, 2020
Freshchat API responds with “JWT signature does not match locally computed signature Product freshchat , rest-api	4	1754	October 8, 2021
You have to be logged in to perform this action Product freshdesk	6	1473	January 12, 2023
Trouble using api to create a sales activity using a default activity id Product freshsales , activities-api	8	1296	August 9, 2020
How to Load all data into Power bi of freshdesk Tickets Product freshdesk	1	2733	January 17, 2022
Update Custom Software Asset fields via API Product rest-api , freshservice , custom-field	4	1718	July 8, 2022
Freshmarketer - Trigger Transactional Email Product freshmarketer , rest-api	2	696	June 29, 2021
Attachments + custom fields not working Product custom-field , freshdesk	5	1544	June 10, 2020