How to get user online availability status?
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1
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256
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September 14, 2023
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When the tickets are created at the same time the serverless onTicketCreate event is triggered but not completing the remaining part of the functionalities in the code
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4
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293
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August 31, 2023
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Thread on serverless => onConversationCreate
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0
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215
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May 23, 2023
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onConversationCreate not triggering when bot(Freddy) replies to ticket
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4
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271
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August 17, 2023
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Ticket Update Reload
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1
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215
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August 13, 2023
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In Freshworks CRM Contact update event is not working properly
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6
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609
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June 3, 2023
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From_email parameter not working when replying via API
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7
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678
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April 27, 2023
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Freshdesk's View Tickets API and onTicketCreate serverless event always return default email address of the requester
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6
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343
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July 25, 2023
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onAgentAvailabilityUpdate Freshdesk Product Event not getting triggered
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5
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283
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April 26, 2023
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Query regarding change in schema of serverless app payload
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4
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255
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July 9, 2023
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onTicketUpdate event didn't triggered after app is installed for few minutes
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9
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285
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April 10, 2023
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Freshdesk Product Events are not triggering for Scenario Automations
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2
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357
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July 3, 2023
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How to match the key name of custom dropdown which is from "on ticket update" payload
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5
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388
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March 30, 2023
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Bug in Freshchat onConversationUpdate event
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1
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236
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June 27, 2023
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Axios errors in app
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3
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714
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June 21, 2023
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Cant able to sustain the selected dropdown list from iparams
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20
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442
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April 4, 2023
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The 'resolved_at' property in the onTicketUpdate product event payload changes after ticket reopen and resolve for a 2nd time
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1
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246
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June 13, 2023
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Product event not receiving the ticket field value
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4
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221
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June 13, 2023
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Need clarification on onAgentStatusCreate product event
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2
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232
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April 4, 2023
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Freshchat serverless app fails on deployment
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7
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252
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June 7, 2023
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Notification in ticket details page from server side
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4
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258
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March 6, 2023
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Facing issue with client.request.invoke() method
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4
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368
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May 28, 2023
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How to make HTML button in Outbound email body
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7
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1452
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February 24, 2023
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Develop application for Freshdesk Growth Plan
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4
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287
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February 23, 2023
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Event for ticket changed after scenario automation
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1
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299
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May 17, 2023
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Events not triggered in New ticket Page
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7
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364
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February 19, 2023
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Product Event - Not Getting Triggered
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13
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428
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May 13, 2023
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Product Events Not Triggering In Freshdesk
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10
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308
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May 9, 2023
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Unable to catch ticketupdate event on serverless APP
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6
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246
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May 8, 2023
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Doubts about NAT IP
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2
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271
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February 7, 2023
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