Topics tagged product-events

Topic	Replies	Views	Activity
Freshservice API Returns 403 when using OAuth App Platform freshworks-cli , oauth , rest-api , cti , product-events	0	22	March 17, 2026
Inconsistent updated_at field value Product freshservice , rest-api , product-events	1	17	March 17, 2026
Request to external service with response content-type "text/csv" App Platform freshdesk , custom-app , request-method , product-events , app-lifecycle-events	1	22	March 16, 2026
Introducing Workspace Level App Installation for Freshservice: Install and Configure Apps in Complete Isolation per Workspace or Client Announcements placeholder , app-listing , product-events , app-mgmt-portal , fdk	4	71	May 3, 2026
Multiple issues with custom apps (publishing stuck, not all apps listed) App Platform freshworks-cli , freshdesk , custom-app , app-listing , product-events	3	23	March 3, 2026
Request timeout in production limited to 15 seconds — how to extend for custom apps? App Platform freshworks-cli , freshdesk , request-method , app-listing , product-events	4	16	March 3, 2026
Unable to make secure API calls in FDK v3 app App Platform freshworks-cli , smi , api-key , request-method , product-events	2	19	February 25, 2026
PUT method not allowed when calling Update Ticket API (Error 405) Product freshdesk , api-key , product-events , app-lifecycle-events	2	68	February 22, 2026
Product event not getting triggered in Freshservice App Platform freshservice , serverless , product-events	19	735	February 10, 2026
Cannot read properties of undefined (reading 'supported_products') App Platform freshworks-cli , serverless , timeout , product-events , app-setup-events	6	89	February 10, 2026
External link opened from Freshservice Custom App (Ticket Sidebar) is blocked in browser App Platform freshservice , custom-app , cti , product-events , app-lifecycle-events	1	15	April 27, 2026
Custom App App Platform freshworks-cli , freshdesk , external-app , api-key , product-events	1	25	April 13, 2026
App still under review App Platform app-listing , app-reviews , product-events , app-lifecycle-events	3	30	April 12, 2026
Encountering Issues When Calling Freshsales APIs with OAuth Access Token Product external-app , rest-api , authentication , product-events , app-lifecycle-events	1	64	January 7, 2026
setOptions issue in contact and company placeholders Product freshdesk , placeholder , interface-method , cti , product-events	4	49	December 9, 2025
Deployment of your app, “JIRA Attachment Sync” failed. Please resubmit App Platform freshworks-cli , freshdesk , custom-app , app-listing , product-events	3	30	February 25, 2026
Facing some issue while hitting the APIs using the FDK App Platform freshservice , custom-app , rest-api , request-method , product-events	2	41	February 18, 2026
Serverless App Product Event for response to Thread App Platform freshworks-cli , freshdesk , custom-app , serverless , product-events	3	27	February 17, 2026
event.helper.getData() returns undefined for conversation.onPrivateNoteClick in Freshchat SDK App Platform freshchat , custom-app , cti , product-events	6	66	February 15, 2026
onMessageCreate isn’t triggering for private thread messages in FreshChat App Platform freshchat , custom-app , serverless , product-events , app-lifecycle-events	7	80	February 15, 2026
Attachments problem: Is it possible to block heic file to upload via form App Platform freshworks-cli , freshdesk , custom-app , cti , product-events	1	15	February 11, 2026
App installation stuck after successfull OAuth App Platform crayons , custom-app , debugging , integration , product-events	3	48	October 10, 2025
No Direct API Filter for Tasks by Targetable Data in Freshsales Ideas freshsales , rest-api , request-method , product-events	0	18	October 9, 2025
Modify sent message event Customize x Workflows freshchat , webhook , cti , product-events	0	19	October 1, 2025
HTTP 400 on external api request from Serverless Custom App Customize x Workflows freshchat , debugging , cti , product-events , app-lifecycle-events	1	40	September 29, 2025
ReferenceError: app is not defined when initializing Freshdesk Frontend app App Platform freshdesk , rest-api , cti , product-events , app-lifecycle-events	4	51	December 25, 2025
Assistance Needed: Uploading Files via client.request.invokeTemplate Facing 415 Unsupported Media Type Error App Platform freshdesk , smi , rest-api , request-method , product-events	3	42	December 24, 2025
Freshdesk updated app was rejected without the notification (email) and any specific details Product freshworks-cli , freshdesk , cti , product-events , app-lifecycle-events	0	17	September 22, 2025
App Submission status on app ID : 359330 App Platform freshworks-cli , custom-app , product-events , app-lifecycle-events	1	35	December 15, 2025
Custom Apps not rendering in New Ticket Page (App Id: 360930) App Platform freshworks-cli , freshdesk , cti , product-events , app-mgmt-portal	1	20	December 13, 2025