Topics tagged product-events

Topic	Replies	Views	Activity
How to show a notification on freshdesk frontend app icon Customize x Workflows freshworks-cli , product-events , custom-app , freshdesk	4	402	December 1, 2022
Serverless product event onContactDelete not triggering App Platform product-events , serverless , custom-app , freshdesk , app-setup-events	3	115	August 21, 2024
New ticket.cannedResponseInserted event in ticket details page Ideas product-events , freshdesk , react	4	163	May 17, 2025
Schema update (Custom object update) - Freshdesk App Platform product-events , custom-app , freshdesk , entity-storage	2	88	August 15, 2024
Access Freshsales data from Serverless - data beyond the event App Platform freshworks-cli , serverless , custom-app , freshsales , product-events	3	159	May 9, 2024
onTicketUpdate product event update by agent details required App Platform custom-app , product-events , serverless , freshdesk	2	122	July 2, 2024
V3.0 Build issue - Invalid event: 'onConversationUpdate' for module: common App Platform fdk , freshworks-cli , app-setup-events , product-events	5	151	April 2, 2024
Product Event for user create in FreshChat App Platform freshchat , product-events	5	181	March 10, 2024
Unable to communicate to frontend from server Product serverless , freshdesk , custom-app , freshworks-cli , product-events	3	143	March 4, 2024
onTimeEntryUpdate event in Freshdesk App Platform freshdesk , product-events	1	100	May 27, 2024
How to solve this issue in freshworks platform? App Platform freshworks-cli , product-events , freshservice	3	208	May 16, 2024
Product Events for Freshservice App Platform events , custom-app , product-events , freshworks-cli , freshservice	5	279	May 9, 2024
onUserCreate & onUserUpdated Product serverless , freshdesk , freshchat , product-events , external-event	1	267	January 24, 2024
Events method "ticket.propertiesLoaded" does not work App Platform events-method , freshservice , debugging , product-events , app-lifecycle-events	3	208	January 30, 2024
onthreadCreate for freshDesk Product freshdesk , product-events	1	220	January 22, 2024
How to trigger Freshchat product events in Freshsales suite application App Platform serverless , product-events , freshworks-cli , freshchat	2	199	April 11, 2024
Product event for Freshsales suite chat onMessageCreate App Platform freshchat , freshworks_crm , product-events , freshsales	4	404	April 2, 2024
Freshcaller SDK notifications App Platform freshcaller , freshdesk , interface-method , product-events	3	335	March 19, 2024
Call api : api/v2/contacts error 404 (using platform-version: 2.3 ) App Platform freshdesk , custom-app , product-events , request-method	4	322	February 25, 2024
Webhook events coming out of order `onTicketUpdate` trigger App Platform freshdesk , webhook , custom-app , product-events	7	295	February 5, 2024
Freshcaller get current call details inside routing automation function App Platform serverless , custom-app , freshcaller , integration , product-events	3	327	January 31, 2024
onUserCreate, onUserUpdate App Platform serverless , freshservice , product-events	1	246	January 16, 2024
onMessageCreate - channel_id not found / missing / changed Product rest-api , freshchat , product-events	0	239	September 26, 2023
Product Events for problems and changes App Platform freshservice , custom-app , product-events	1	213	December 25, 2023
Freshdesk's Internal Groups are not getting listed in the custom app, is it expected App Platform serverless , custom-app , freshdesk , freshworks-cli , product-events	2	333	December 22, 2023
How to fetch role id from product events or any specific epi is available to fetch user role in serverless app? App Platform contacts-api , serverless , custom-app , freshsales , product-events	4	252	November 30, 2023
onConversation Create and onConversation update Events trigger issue Product custom-app , freshdesk , product-events	0	206	August 30, 2023
Getting error with accessing the entity storage from the customer portal app in Freshdesk App Platform custom-app , freshdesk , entity-storage , product-events	1	256	November 22, 2023
Attachments are not showing up in the onTicketCreate Event Payload in Freshdesk Product serverless , freshdesk , product-events , custom-app	2	330	August 16, 2023
How to use requests templates with non-Freshworks web services App Platform serverless , freshsales , request-method , api-key , product-events	4	491	July 5, 2023