Freshworks Developer Community

Topic	Replies	Views	Activity
Freshdesk custom app that shows in every page of the helpdesk App Platform freshdesk , freshchat , custom-app	6	379	October 5, 2022
Question - API Logic when trying to update a ticket Customize x Workflows rest-api , freshservice , automations , placeholder , webhook	7	112	February 28, 2025
Contacts api Product rest-api , freshsales , contacts-api	3	499	July 13, 2022
Solution-ing Request: Service book implementation Product freshdesk , automations	3	499	February 16, 2022
How to filter custom mandatory fields in List ofticket field Product freshservice	2	576	February 23, 2022
How to fix 'Failed to submit installation parameter'? App Platform freshservice , custom-app	3	498	June 27, 2022
Capture and change reply to address on Email trigger in Freshsales Ideas freshsales , events-method , interface-method , middleware	2	575	May 15, 2022
Unable to access Freshrelease App Platform marketplace-app , freshservice	5	406	October 13, 2022
Custom freshdesk app with Vue dont create zip file App Platform freshdesk , api-key , vue , freshworks-cli , product-events	3	497	July 27, 2022
Cannot set 'from' address using Interface Method App Platform freshservice , interface-method	3	497	July 3, 2021
Has one tried to send freshchat outbound whatsapp message with call-to-action .. need some sample payload for it Product freshchat	4	444	December 16, 2022
How to get flag of customer reply on ticket or not with tickets api or do you have any other option for it.? Product	1	702	July 13, 2020
Updating the property button Using Model box App Platform freshdesk , interface-method	1	702	June 16, 2020
Issues with Code coverage when using FDK Test App Platform test-framework , coverage , freshworks-cli , app-listing	6	375	September 28, 2024
Coverage testing Unstability App Platform freshdesk	6	375	December 6, 2021
Upload product name and price in Freshsales Product freshsales , freshworks-cli	3	496	December 16, 2022
How to get data of the company of the ticket App Platform freshworks-cli , freshdesk	2	572	October 29, 2020
Call api: /api/v2/search/contacts?query=[query]. => response is [ ] App Platform freshdesk , custom-app	4	443	December 12, 2023
How to connect to a private API with domain authorization Product rest-api , freshdesk , request-method	4	443	August 1, 2022
Freshdesk client: app.initialized() returns a promise that never gets resolved(REOPEN) App Platform api-sdk , freshdesk , custom-app , app-lifecycle-events , data-method	3	495	May 4, 2023
Invalid package name while installing the Freshdesk for Mint app from marketplace App Platform freshdesk	3	495	May 18, 2022
Fix/Support module scripts in local development with fdk App Platform fdk , custom-app , freshworks-cli , freshdesk , iframe	7	350	August 4, 2024
Issue with Custom app submission in Freshteam: Node.js runtime version error App Platform freshteam , custom-app , freshworks-cli	2	571	November 26, 2023
Code coverage of tests is more than 80% but the plugin uploading rejected App Platform freshdesk , coverage , app-listing	5	403	December 26, 2023
Cant able to work with keyboards key to select dropdown values App Platform caryons	5	403	June 13, 2023
Value from custom_fields App Platform custom-app , freshservice , custom-field	5	403	May 29, 2023
Is api able to get including conversations using Filter Tickets? Product rest-api , freshdesk	1	698	July 9, 2021
SMI: Method works in dev but not in prod Product custom-app , middleware , freshworks-cli	3	492	August 17, 2023
Timeout - App version 2.3 App Platform freshworks-cli , timeout	3	492	May 25, 2023
Using googleapi with 2.3 platform App Platform freshworks_crm , serverless	4	440	June 6, 2023
Is there an LIST API for conversations in freshcaller? Product freshcaller , freshchat , freshdesk	2	568	April 4, 2023
Contact Search - Search custom field or phone field for a partial match? Product contacts-api	2	568	August 2, 2021
Events API for custom select field Ideas events , freshdesk , events-method	1	695	August 18, 2020
Freshdesk Messaging height of window App Platform freshdesk	2	567	January 25, 2022
Freshsales API - owner_ID Validation change Product	2	567	March 1, 2021
Errot get ticket "Invalid attribute provided" App Platform request-method , freshdesk	3	491	June 22, 2022
Simulating local serverless app getting product OnCreate/OnUpdate events in end-to-end testing Ideas freshsales-suite , freshworks-cli	3	491	October 31, 2021
Is it possible delete 30000 records data in custom object with in timing? Ideas freshservice	4	439	December 17, 2022
Are Freshdesk To Do entries available via API? Ideas freshdesk	4	439	May 18, 2021
'Type' in Freshservice API documentation 🤷(is not datatype) Product rest-api , freshservice	1	694	January 18, 2022
Error is not entering in error block after new update of FDK version 8.6.4 App Platform custom-app , freshservice , key-value-storage , freshworks-cli	5	400	February 2, 2023
Failed to submit installation parameters (custom app) App Platform app-installation , custom-app , freshdesk , iparam	3	488	November 9, 2022
🚀 Freddy Copilot for Developers : Documentation & YouTube Channel Launch! Announcements freddy-copilot	1	69	January 20, 2025
How to send custom response from Routing Automation custom action? App Platform freshcaller	1	690	October 5, 2020
Does every external API goes through marketplace IP's? Customize x Workflows rest-api , request-method , custom-app	8	325	February 8, 2023
How to get field technician detail in ticket Product rest-api , freshdesk , custom-field	5	398	August 18, 2022
How to get the Ip from a Custom App? App Platform serverless , freshsales-suite , freshworks-cli	2	562	September 2, 2021
Facing Issue while generating integrity hashes for the freshdesk cdn and public app got rejected with this issue App Platform freshdesk , freshworks-cli , freshservice	4	435	July 24, 2023
Remove email quote Product rest-api , freshdesk	3	486	April 11, 2022
How to limit group change via app App Platform custom-app , freshdesk , freshworks-cli	6	367	March 26, 2023