Product

Topic	Replies	Views	Activity
Cant able to sustain the selected dropdown list from iparams Customize x Workflows freshchat , integration , serverless , custom-app , product-events	20	634	April 4, 2023
How do you use ticket search with a date query if the number of tickets returned is greater than 300 on a single day Product freshdesk , rest-api	9	889	September 16, 2022
While installing the custom Application in Freshservice getting error Customize x Workflows rest-api , freshservice , custom-app , serverless , portal-customization	13	740	October 6, 2022
Freshwork crm phone_calls api is throwing 422 response for a particular req body Product	10	833	April 22, 2021
How to create a freshsales.io account (xxxx.freshsales.io) Customize x Workflows freshsales , coverage , app-listing , freshworks-cli	10	794	March 13, 2023
Unable to change the new CLI src= {{appClient}}} in Index.html file using vue.js file FDK Version 2.3 and node 18 Product freshdesk , vue , frontend-framework , freshworks-cli	28	477	March 13, 2024
Connect to an private API Gateway Product rest-api , request-method , backend-events , custom-app , freshdesk	9	721	August 2, 2022
Api: Time Spent in wrong format Product serverless , freshdesk	12	580	October 22, 2021
Feature not available error in CTI phone calls in freshsales suite Product freshsales , rest-api	9	654	April 6, 2022
Service Catalog form update Product freshservice	10	617	June 20, 2024
Whats the location background of a new ticket in the support portal? Freshdesk Customize x Workflows freshdesk	10	575	November 10, 2022
Native Report in Fresh service Product freshservice , rest-api	10	512	April 16, 2023
Registering a serverless app webhook Customize x Workflows request-method , serverless , freshservice , webhook	10	492	March 24, 2023
Urgent: Major Incidents update issue Product rest-api , request-method , freshservice , integration	14	412	January 11, 2024
POSTMAN connection error Product freshdesk	12	368	August 28, 2024
Manipulate attachmentsDelete only while forwarding ticket Customize x Workflows integration , interface-method , custom-app , freshdesk	16	282	February 7, 2024
The Events method in Freshdesk isn't working Customize x Workflows events-method , freshdesk , custom-app , app-lifecycle-events	12	321	February 1, 2024
onTicketUpdate event didn't triggered after app is installed for few minutes Product product-events , freshdesk , custom-app	9	342	April 10, 2023
(Another) Error while substituting templates - Custom app to bridge two freshdesk instances Product freshdesk , request-method , app-listing , debugging , api-key	12	238	March 26, 2024
New View filter API Product freshdesk	15	148	November 14, 2024
Hi Team, need assistance regarding the portal customization Customize x Workflows	13	136	March 4, 2025
Missing “AI-Assisted App Migration” in Freddy Copilot Product freddy-copilot	18	114	September 20, 2024
Issue with Serverless Events: onTicketUpdate Not Returning Data, onConversationCreate Not Triggering Customize x Workflows freshservice , product-events , custom-app	9	113	April 24, 2025
Error - error while substituting templates Customize x Workflows freshdesk , custom-app	10	105	April 11, 2025
How to mobile number login redirect ticket page in portal customization? Product freshdesk , authentication	9	106	March 13, 2025
Facing problems with web app integration Customize x Workflows freshdesk , custom-app , freshworks-cli , integration	10	75	April 2, 2025
Tracking code to track third party app blog pages from Freshwork CRM Product freshsales-suite	1	693	April 23, 2021
Solution Articles API returns an article with draft description Product freshdesk , rest-api	5	610	February 23, 2024
How to get all the options for ticket status field through API? Product rest-api , freshdesk	2	3721	December 4, 2020
Error while hitting freshdesk api: SSL certificate verification failed Product freshdesk	2	1076	May 7, 2021
POST request using fetch in Next.Js Product rest-api , request-method , freshdesk , product-events , frontend-framework	4	37005	January 20, 2022
Manual call log fields do not show up in recent conversations in Freshsales CRM Product freshsales , activities-api	5	1725	October 14, 2020
How to get ticket category, sub_category and item_category options via API in Freshservice? Product freshservice , rest-api	4	3224	December 17, 2020
How to display text in new line in description field Product freshdesk	4	3179	June 26, 2024
Clarification about Service Request update endpoint Product rest-api , freshservice	4	989	September 9, 2022
Get CRM Account field values w/o using list_all_account_fields API Product freshsales-suite , rest-api	3	1030	May 6, 2021
How to get the next page URL in pagination? Product freshdesk	1	1273	September 25, 2020
Misleading page for custom actions in Freshdesk Customize x Workflows freshdesk , sample-apps	2	547	December 14, 2021
Can I add or remove contacts from a list via REST API? Product freshsales-suite , rest-api , contacts-api	3	1297	May 19, 2021
Special characters in Device Name being formatted by FS API backend incorrectly Product freshservice , rest-api	5	1007	July 12, 2020
Unexpected API Limit: User blocked! No more tickets allowed for this user Product rest-api , freshservice	5	1585	February 19, 2021
I am calling Ticket Creation API(any api) multiple times in loop, then it stop calling API after 25,28 loop Product serverless , freshdesk , backend-events	5	1452	July 7, 2021
JSON error in multipart/form-data API Product freshdesk	2	2028	October 7, 2021
Unable to find API Key as per the Freshservice help documents Product authentication , freshservice , rest-api	3	2708	August 12, 2022
Freshchat API authentication failed Product freshchat , rest-api	6	1999	August 12, 2022
Getting Correct API Endpoint for User's Data Centre Product freshchat	3	717	September 15, 2021
How to get/export a list Ticket Automation rules Product rest-api	2	2483	August 17, 2021
Freshservice Portal Documentation Product freshservice , placeholder , portal-customization	0	722	June 16, 2023
Freshdesk API - Search / Filter ticket on custom ticket fields not working Product freshdesk	2	1285	September 28, 2021
Workspace API Endpoints Product rest-api , freshservice , scheduled-events	4	974	August 11, 2023