Product

Topic	Replies	Views	Activity
Get value of SLA timer on a ticket Product freshdesk , rest-api	11	701	February 5, 2023
How to create a freshsales.io account (xxxx.freshsales.io) Customize x Workflows freshsales , coverage , app-listing , freshworks-cli	10	732	March 13, 2023
JSON Parser not Working on filter in Array Customize x Workflows freshservice	9	752	January 4, 2024
How do you use ticket search with a date query if the number of tickets returned is greater than 300 on a single day Product freshdesk , rest-api	9	720	September 16, 2022
Connect to an private API Gateway Product rest-api , request-method , backend-events , custom-app , freshdesk	9	681	August 2, 2022
Api: Time Spent in wrong format Product serverless , freshdesk	12	530	October 22, 2021
Feature not available error in CTI phone calls in freshsales suite Product freshsales , rest-api	9	587	April 6, 2022
Unable to change the new CLI src= {{appClient}}} in Index.html file using vue.js file FDK Version 2.3 and node 18 Product freshdesk , vue , frontend-framework , freshworks-cli	28	342	March 13, 2024
Whats the location background of a new ticket in the support portal? Freshdesk Customize x Workflows freshdesk	10	525	November 10, 2022
Native Report in Fresh service Product freshservice , rest-api	10	462	April 16, 2023
Registering a serverless app webhook Customize x Workflows request-method , serverless , freshservice , webhook	10	432	March 24, 2023
Urgent: Major Incidents update issue Product rest-api , request-method , freshservice , integration	14	316	January 11, 2024
onTicketUpdate event didn't triggered after app is installed for few minutes Product product-events , freshdesk , custom-app	9	326	April 10, 2023
Service Catalog form update Product freshservice	10	300	June 20, 2024
The Events method in Freshdesk isn't working Customize x Workflows events-method , freshdesk , custom-app , app-lifecycle-events	12	267	February 1, 2024
Manipulate attachmentsDelete only while forwarding ticket Customize x Workflows integration , interface-method , custom-app , freshdesk	16	220	February 7, 2024
(Another) Error while substituting templates - Custom app to bridge two freshdesk instances Product freshdesk , request-method , app-listing , debugging , api-key	12	182	March 26, 2024
POSTMAN connection error Product freshdesk	12	99	August 28, 2024
Missing “AI-Assisted App Migration” in Freddy Copilot Product freddy-copilot	18	42	September 20, 2024
New View filter API Product freshdesk	15	35	November 14, 2024
Tracking code to track third party app blog pages from Freshwork CRM Product freshsales-suite	1	678	April 23, 2021
Solution Articles API returns an article with draft description Product freshdesk , rest-api	5	588	February 23, 2024
Error while hitting freshdesk api: SSL certificate verification failed Product freshdesk	2	1016	May 7, 2021
How to get all the options for ticket status field through API? Product rest-api , freshdesk	2	2855	December 4, 2020
POST request using fetch in Next.Js Product rest-api , request-method , freshdesk , product-events , frontend-framework	4	36254	January 20, 2022
Manual call log fields do not show up in recent conversations in Freshsales CRM Product freshsales , activities-api	5	1683	October 14, 2020
Clarification about Service Request update endpoint Product rest-api , freshservice	4	945	September 9, 2022
Get CRM Account field values w/o using list_all_account_fields API Product freshsales-suite , rest-api	3	941	May 6, 2021
How to display text in new line in description field Product freshdesk	4	2636	June 26, 2024
How to get ticket category, sub_category and item_category options via API in Freshservice? Product freshservice , rest-api	4	2504	December 17, 2020
How to get the next page URL in pagination? Product freshdesk	1	1210	September 25, 2020
Misleading page for custom actions in Freshdesk Customize x Workflows freshdesk , sample-apps	2	532	December 14, 2021
Can I add or remove contacts from a list via REST API? Product freshsales-suite , rest-api , contacts-api	3	1227	May 19, 2021
Special characters in Device Name being formatted by FS API backend incorrectly Product freshservice , rest-api	5	947	July 12, 2020
Unexpected API Limit: User blocked! No more tickets allowed for this user Product rest-api , freshservice	5	1465	February 19, 2021
I am calling Ticket Creation API(any api) multiple times in loop, then it stop calling API after 25,28 loop Product serverless , freshdesk , backend-events	5	1383	July 7, 2021
JSON error in multipart/form-data API Product freshdesk	2	1951	October 7, 2021
Freshchat API authentication failed Product freshchat , rest-api	6	1905	August 12, 2022
Getting Correct API Endpoint for User's Data Centre Product freshchat	3	698	September 15, 2021
Freshdesk API - Search / Filter ticket on custom ticket fields not working Product freshdesk	2	1250	September 28, 2021
Unable to reassign Group alone in Freshchat Product rest-api , freshchat	2	680	October 23, 2020
Creating email filter on endpoints /v2/users Product freshchat	2	670	September 2, 2020
How to get/export a list Ticket Automation rules Product rest-api	2	2115	August 17, 2021
Create ticket to freshdesk in PHP Product freshdesk	5	2591	August 18, 2020
Any API for Business hours in Freshchat Product freshchat	6	1260	May 5, 2021
How can i customize the freshdesk widget? Customize x Workflows freshdesk	4	2630	January 22, 2024
Ability to identify if a freshservice ticket was closed by agent or requester? Product freshservice	3	1612	February 4, 2022
Is there bug in filter Contact API with special character? Product freshdesk , contacts-api	3	883	August 28, 2020
Workspace API Endpoints Product rest-api , freshservice , scheduled-events	4	789	August 11, 2023
403 error with Postman and FreshService Product freshservice	7	6178	June 22, 2022